“The goal of my business is to help people,” said one sweet, but very tired-looking lady  on a virtual Q&A session. 

“My goal is to make an impact,” said a zealous nurse practitioner who was oozing warmth and fuzzies in a webinar. 

I get...

| By Tara Vossenkemper, PhD

I’ve only worked a handful of jobs in my life. When I started at the restaurant, I was hired on the spot. It was a new store opening. I remember walking into the restaurant as it was gearing up for the grand opening and meeting a woman named Kim, the manager. I ...