With everything that went down in 2020, more people are faced with the whole work/life balance issue than ever before. But this time, there was much more at stake. We went from the hustle and grind workday to juggling virtual school with making sure our own sales goals and deadlines were met.

The...

|By Tara Vossenkemper, Ph.D.

“I’d hate to have to deal with everybody’s complaints.” 

This is a direct quote from one of my employees after overhearing another employee make a complaint and lodge a request about something they wanted to be different. 

There are...